I am so tired of dealing with Walmart Pharmacy in warrensburg , no. The only reason wh...

GetHuman-ssswope's customer service issue with WalMart.com from October 2019

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The issue in GetHuman-ssswope's own words
I am so tired of dealing with Walmart Pharmacy in warrensburg , no. The only reason why i go there is because of the $* meds. I usually find the people who wait on me to be rude and inconsiderate. This last time was the worst customer service ever. I called October *th for a refill. I go to pick up my medicine and after waiting ** minutes in line, the girl says that my medicine is not there. I said i called it in on October *th. She says that she cannot look it up and sends me to the drop off window. After waiting again, for ** minutes, the drop off girl says that they put the medicine back after ** days and they have put my medicine back. I told her that it has only been * days. She said that they would fill it now but it would be ** minutes wait. I wait the ** minutes as i am out of medication. Then back in line for ** more minutes. Then they tell me the price and i said that i have never paid that much before for that medication. I said did you run it through my health insurance? The girl that was running the register said that another girl would have to check on that. So i wait again for ** minutes and they had not run it through my health insurance. Why they did not run it through, i dont know and understand. But i am very frustated with this pharmacy.

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Customer service issue
Reported by GetHuman-ssswope
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 8694 others
0 customers following this


GetHuman-ssswope started working on this issue
Oct 16th, 2019 6:47am