Help- I tried to call my local store - they referred me to the *-*-walmart phone number...

GetHuman-jaypamre's customer service issue with WalMart.com from August 2019

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The issue in GetHuman-jaypamre's own words
Help- I tried to call my local store - they referred me to the *-*-walmart phone number. After several prompts i reached a customer service person named Summer. After hearing my concern and asking how to complain or make Walmart aware of the misleading text i received, they went away - no voice - no hangup - nothing.*So - I received a text as follows to my phone * ***-***-****:*"Hey, your Wal mart order is ready to be picked-up http:mercys**wal*shop.com***nui***********" I do not have a current order with Walmart, but when I opened the link, it was asking me to take a survey to receive a $** value of something.*So, I am offended by receiving a misleading text of this type from Walmart or anyone else- Please look into this as it is giving Walmart a bad name and image.*Jay Reid ***-***-****

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WalMart.com

Customer service issue
Reported by GetHuman-jaypamre
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 7621 others
0 customers following this

Timeline

GetHuman-jaypamre started working on this issue
Aug 5th, 2019 11:11pm

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