I know you are allowed to do it by law but asking a **-year-old man for his ID to buy w...

GetHuman-sgtdrisc's customer service issue with WalMart.com from February 2019

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The issue in GetHuman-sgtdrisc's own words
I know you are allowed to do it by law but asking a **-year-old man for his ID to buy wine is beyond common sense. This is totally insulting, not to mention just downright ridiculous. **Last year I spent literally thousands of dollars at the *** Tallmadge Rd Wallmart store. I am not going to shop at two different stores because you can't police your employees. Don't put it on your senior citizens because you can't stop your employees from selling to minors. Other Walmarts still have the ** and under policy. **I talked to the store manager and he said it is a corporate order and he can't change it. Go back to the old policy or I will go to another store, can't be any simpler than that.
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WalMart.com

Customer service issue
Reported by GetHuman-sgtdrisc
Feb 28th, 2019 - 3 mons ago
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman-sgtdrisc started working on this issue
Feb 28th 1:34pm