On Wednesday, January **, **** at about *:**am I dropped off a tire from our **** Black...

GetHuman2047263's customer service issue with WalMart.com from January 2019

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The issue in GetHuman2047263's own words
On Wednesday, January **, **** at about *:**am I dropped off a tire from our **** Black Kia-Sorrento. The Cashier gave me a number to put on the tire and a Mechanic (a Mexican with only one front tooth) was called to fix it. Since I had to take my husband to Tampa General Hospital for heart surgery, I told both I will pick up the tire the next day.*The next day, on January, **, I came back to pick up my tire. When I approached the Cashier she told me they are working on it right away, I went shopping and paid for my items in the store about ** minutes and went back. Another Cashier told me they are almost ready and told me to wait in the waiting room. After ** minutes I went back and was told the same story, after * times more getting the same story (I am handicap and need a scooter) I went around the car station and could not find my car, but when I turned around my car was standing way at the end of the fence in the back, like someone tossed away. When I started to scream what the matter is with all the employees not knowing where what is going on I did not get an answer, but someone had called a manager and she finally had my tire fixed.**This entire ordeal cost me * hours that I could have been with my husband in the hospital.*I would like an explanation as to how something like this can happen that I am told * times my car is getting fixed and it is standing way out, away from all activity at the end of the fence? I am outraged that you would treat your customers this way and I would trust that you’ve put in place provisions that would preclude this from recurring. *Barbara Oddson
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Customer service issue
Reported by GetHuman2047263
Jan 27th, 2019 - 3 mons ago
I have an issue with WalMart.com too
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GetHuman2047263 started working on this issue
Jan 27th 1:09am