GetHuman-juliafbb's customer service issue with WalMart.com from December 2018
Help with my WalMart.com issue
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The issue in GetHuman-juliafbb's own words
Someone is making multiple false charges on Walmart.com under my name and credit cards that I've cancelled. I'm getting the emails and don't have a Walmart account. Help.
GetHuman-juliafbb did not yet indicate what WalMart.com should do to make this right.
I called Walmart.com and discovered I had an old Walmart.com account I'd forgotten about and had it closed immediately. They tried to makes purchases multiple times but the CC on it was old so no charge went through. There's nothing for my current CC to do. I put a fraudulent alert on my credit report and changed my bank account and email passwords. But they still have my name and address and what's really weird is that I got a Fedex delivery of one of the items yesterday (Dove body wash). Walmart said to keep whatever is delivered. I don't know what else Walmart.com can and I can do.
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