Not fixed

GetHuman-juliafbb's customer service issue with WalMart.com from December 2018

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Help with my WalMart.com issue
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The issue in GetHuman-juliafbb's own words
Someone is making multiple false charges on Walmart.com under my name and credit cards that I've cancelled. I'm getting the emails and don't have a Walmart account. Help.
GetHuman-juliafbb did not yet indicate what WalMart.com should do to make this right.
I called Walmart.com and discovered I had an old Walmart.com account I'd forgotten about and had it closed immediately. They tried to makes purchases multiple times but the CC on it was old so no charge went through. There's nothing for my current CC to do. I put a fraudulent alert on my credit report and changed my bank account and email passwords. But they still have my name and address and what's really weird is that I got a Fedex delivery of one of the items yesterday (Dove body wash). Walmart said to keep whatever is delivered. I don't know what else Walmart.com can and I can do.
I have an issue with WalMart.com too
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WalMart.com

Customer service issue
Reported by GetHuman-juliafbb
Dec 8th, 2018 - 6 mons ago
I have an issue with WalMart.com too
Fixed
Seen by 10 customers so far
Similar issue to 3796 others
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman-juliafbb started working on this issue
Dec 8th, 2018 6:26am
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:14pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:15pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:16pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:16pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:17pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:26pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:27pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:27pm
GetHuman-juliafbb indicated the issue is not fixed yet.
Dec 11th, 2018 1:28pm