I bought some au grautin potatoes that are great value brand with an Best if used by da...

GetHuman1715637's customer service issue with WalMart.com from December 2018

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The issue in GetHuman1715637's own words
I bought some au grautin potatoes that are great value brand with an Best if used by date of aug **th **** CA*. As I was preparing my dinner I opened these boxes and found these white moth type worms inside not one but both boxes. I have taken pictures of everything I could think of to show the product and batches etc. I just can’t seem to add a pdf or even individual photos. If some one could get back to me I would appreciate it. I tried calling Walmart in Putnam ct to notify them and go get a return with nothing but attitude and being hung up on the phone. I am not a rude person my concern is that since it was in more than one box how many are on there shelves that they have no idea about. I would still like my refund and the ability to send you the photos. I also have the boxes with everything inside them still and sealed tight.

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WalMart.com

Customer service issue
Reported by GetHuman1715637
Dec 8th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 3795 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order

Timeline

GetHuman1715637 started working on this issue
Dec 8th, 2018 6:22am
GetHuman1715637 indicated the issue is not fixed yet.
Dec 20th, 2018 7:00am
GetHuman1715637 indicated the issue is not fixed yet.
Dec 20th, 2018 7:01am
GetHuman1715637 indicated the issue is not fixed yet.
Dec 20th, 2018 7:05am