My bank card was hacked on November * th without my knowledge until I checked my accoun...

GetHuman1618653's customer service issue with from November 2018

3342 similar
0 following
Help with my issue
Next: our robot will wait on hold for GetHuman1618653 to get a rep on the line!
Always use the GetHuman Phone tocall We wait on hold and get a rep on the line for you faster and for free!
GetHuman1618653's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)
First: share to improve GetHuman1618653's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1618653 may need:
Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman1618653's own words
My bank card was hacked on November * th without my knowledge until I checked my account and found an unauthorized purchase was made for a PS * machine in the amount of $***.**. There was no packing slip or return label in the box. I talked with my bank and filled out a complaint form then mailed it to my bank. On November ** my bank made a decision that I won't get my money refunded by them. I would have to return it to get a refund. The only information I had on this purchase was the date it was bought, November *, **** and that it came from The only other thing I found out was the order number which is *******-******. Of course, I went to the store, Walmart in Oxford, MA, today, ********** to return it and was told I had to get a refund from *What I want to have happen is to be told where to send it back to. Inform me as to what information you need in order to send it back to you, ie: a RMA number, a billing number, my bank information? Then have you refund the entire $***.** ASAP. This money being taken out of my account has left me in dire straits to pay bills and purchase food. * Sincerely, * Constance R.Seay * *** School St, Apt * * Webster, MA ***** * (***) ***-****
GetHuman1618653 did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman1618653 fixed the problem
We are waiting for GetHuman1618653 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1618653 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman1618653
Nov 24th, 2018 - 10 mons ago
I have an issue with too
Not resolved
Seen by 4 customers so far
Similar issue to 3342 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1618653 started working on this issue
Nov 24th, 2018 9:26pm