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Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman1618653's own words
My bank card was hacked on November * th without my knowledge until I checked my account and found an unauthorized purchase was made for a PS * machine in the amount of $***.**. There was no packing slip or return label in the box. I talked with my bank and filled out a complaint form then mailed it to my bank. On November ** my bank made a decision that I won't get my money refunded by them. I would have to return it to get a refund. The only information I had on this purchase was the date it was bought, November *, **** and that it came from Walmart.com. The only other thing I found out was the order number which is *******-******. Of course, I went to the store, Walmart in Oxford, MA, today, ********** to return it and was told I had to get a refund from Walmart.com. *What I want to have happen is to be told where to send it back to. Inform me as to what information you need in order to send it back to you, ie: a RMA number, a billing number, my bank information? Then have you refund the entire $***.** ASAP. This money being taken out of my account has left me in dire straits to pay bills and purchase food. * Sincerely, * Constance R.Seay * *** School St, Apt * * Webster, MA ***** * (***) ***-****
GetHuman1618653 did not yet indicate what WalMart.com should do to make this right.
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