Hello. **I purchase this item FROM WALMART APP and not a third party vendor. On the ite...

GetHuman-sochinza's customer service issue with WalMart.com from October 2018

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The issue in GetHuman-sochinza's own words
Hello. **I purchase this item FROM WALMART APP and not a third party vendor. On the item decription in the app IT DOES NOT say its from a third party.**Under the "delivery options" it does not have the option to request signature for delivery and FEDEX did not drop the package. *After * long, unproductive and annoing phone calls to FEDEX customer support they will just hold my package until tuesday because as I learn today the facility the package is located is closed sunday and monday. **After a couple of calls to WALMART customer support trying to find a solution, apparently the only solution is for me to wait and Im not willing to. **Things to keep in consideration:***.- FIX YOUR APP AND LET PEOPLE KNOW THAT IT IS FROM A THIRD PARTY!!!**.- AS OTHER MAJOR COMPANIES INCLUDE THE OPTION "ask for signature" ON THE PURCHASE PROCESS. **THIS ABSURD SITUATION ALREADY DELAY MY ITINERARY * DAYS!!! Now I will have to reschedule my whole week to include the purchase process again and with such a short time left I will probably have to pay additional shipping charges for an express delivery. **Thank you WALMART for making something simple so complicated and inconvenient for me. As you should imagine, this will be may last purchase from you. **Enjoy your weekend.
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Customer service issue
Reported by GetHuman-sochinza
Oct 21st, 2018 - 3 mons ago
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GetHuman-sochinza started working on this issue
Oct 21st, 2018 2:33am