Ordered some yoga pants online and when I got home, two pairs were size L. The order w...

GetHuman1230645's customer service issue with WalMart.com from September 2018

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The issue in GetHuman1230645's own words
Pick up an order! ... Ordered some yoga pants online and when I got home, two pairs were size L. The order was for size s*petite. So, the large will not work. How do I go about returning the two pair that are too big?*I really did not get an invoice in the package. I also did not get an email from walmart when the package came in. I also had a disagreement with the associate in electronics when I asked him if he could help me at the pick-up counter and he asked what I wanted him to do. Along came a CSM and she was totally nasty and I asked her if I did something to upset her and she got testy. There is no sense in having to go through all this to pick up an order when I was not even sure it was in since walmart apparently dropped the ball on the email. I would like a refund* is that plain enough?
I did not hear from walmart, as I was supposed to, when the order came in. The associate at electronics did not want to go and do the pick up as the sign on the counter said to go there and ask for assistance. That will be my final trip to electronics.
I want a refund, OK?
Been a customer since the store opened. I expect better treatment than I got.
It's not MY place to fix the issue, I didn't break it!
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customer pick-up
Customer service issue
Reported by GetHuman1230645
Sep 29th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2308 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order


GetHuman1230645 started working on this issue
Sep 29th, 2018 3:10am