I see no resolution to my concern so why is there a check mark then fixed???

GetHuman-rdwarrio's customer service issue with WalMart.com from August 2018

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The issue in GetHuman-rdwarrio's own words
My daughter and I have shopped at Walmart for years. That just ended!!! I've been trying to calm her down for the last ** min. TO THE POINT....my daughter went shopping at the George Claus Blvd store in Severn MD. She went to the self check out and an employee NICHOLE approached her with an extremely rude attitude and said to her "OH NO, this is ** items or less, said she couldn't stay in her line, raised her hand up in the air and told her to leave her line and go to another line. My daughter did so, BTW there were ** items in her cart. My daughter went to the front end manager feeling insulted to report the incident. The manager JOHN walked up to the self check out saw NICOLE turned to my daughter and nonchalantly said he'd take care of it while rolling his eyes and walking away. My daughter was embarrassed and humiliated to say the least. There is NO PLACE while working in retail should an employee EVER disrespect a customer for no legitimate reason in any way shape or form just because the employee has delusions of grandeur!!! I will tell everyone I know about how she was treated like a second class citizen by NICOLE as well as by the manager JOHN. Walmart may have only lost two good customers for now but negative word of mouth can do so much more damage. ******* **: **: **
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WalMart.com

Customer service issue
Reported by GetHuman-rdwarrio
Aug 25th, 2018 - 4 mons ago
I have an issue with WalMart.com too
Fixed
Seen by 14 customers so far
Similar issue to 1759 others
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Timeline
GetHuman-rdwarrio started working on this issue
Aug 25th 11:53pm
GetHuman-rdwarrio shared this issue with friends on Facebook
Aug 26th 12:07am
GetHuman-rdwarrio indicated the issue is not fixed yet.
Aug 26th 3:07pm
GetHuman-rdwarrio indicated the issue is not fixed yet.
Aug 26th 3:10pm