Dear Sir or Madam:*I recently thought I purchased a black *.* Cubic feet chest freezer...

GetHuman-butlerth's customer service issue with WalMart.com from August 2018

5 views
 | 
1546 similar
 | 
0 following
Help with my WalMart.com issue
First: share to improve GetHuman-butlerth's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-butlerth to get a WalMart.com rep on the line!
Always use the GetHuman Phone tocall WalMart.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-butlerth's own words
Dear Sir or Madam:*I recently thought I purchased a black *.* Cubic feet chest freezer. Although, I do not recall the exact date of my purchase, I do remember Friday, August **th was to be the delivery date.**I received a white *.* cubic feet Koolatron chest freezer on Wednesday, August *th. An additional black *.* cubic feet Galanz refrigerator*freezer.**I actually need a *.* cubic feet freezer...not a small refrigerator with an additional tiny top-mounted internal freezer.**I have not unboxed or tampered with the black refrigerator*freezer in any way. It has sat just inside my front door since it's August **th delivery.**Please tell me what I need to do to return the black *.* cubic feet refrigerator*freezer and get a black *.* cubic feet chest freezer.**My home phone number is (***) ***-****, my cell phone number is (***) ***-****, and my email address is *****@***.com **I am a ***% service-connected disabled veteran and have no way to transport the refrigerator*freezer to either of your local walmart stores.**Can your department have someone pick-up the black refrigerator*freezer which now sits just inside my front door?**Please contact me by any means to advise me of the proper action to take**Thomas Butler
GetHuman-butlerth did not yet indicate what WalMart.com should do to make this right.
I have an issue with WalMart.com too
How GetHuman-butlerth fixed the problem
We are waiting for GetHuman-butlerth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WalMart.com customer problems.
How Do I Get Help with a Problem with My Walmart.com Order?How Do I Return an Item to Walmart.com?
Do you have a customer issue as well?
We can help you get WalMart.com's attention and get better help faster. Tap below to get started.
Having WalMart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-butlerth fixes it.
This email address isn't valid

WalMart.com

Customer service issue
Reported by GetHuman-butlerth
Aug 13th, 2018 - a yr ago
I have an issue with WalMart.com too
Not resolved
Seen by 5 customers so far
Similar issue to 1546 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman-butlerth started working on this issue
Aug 13th, 2018 10:31pm