Ordered a dress on April *, **** from Wal-Mart.com for $**.**. Dress came in & was way...
GetHuman-tanyaaut's customer service issue with WalMart.com from August 2018
Help with my WalMart.com issue
First: share to improve GetHuman-tanyaaut's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tanyaaut to get a WalMart.com rep on the line!
Always use the GetHuman Phone tocall WalMart.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tanyaaut may need:
Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman-tanyaaut's own words
Ordered a dress on April *, **** from Wal-Mart.com for $**.**. Dress came in & was way too big & could not be taken up where it needed it. Returned dress to The Dress Outlet, in May & have had several email communications with them. No refund, no return of my dress. Asked for the dress back, said they had already sold to someone else & would give me a store credit less a RESTOCKING FEE. LIE! To date, I have spent over * hours emailing them back & forth. Have asked for manager or owner to call me, no calls. I am going to dispute the charge & let you hash it out with The dress outlet. Now they say they cannot find my order number in their system.
GetHuman-tanyaaut did not yet indicate what WalMart.com should do to make this right.
I have an issue with WalMart.com too
How GetHuman-tanyaaut fixed the problem
We are waiting for GetHuman-tanyaaut to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.