Ordered a dress on April *, **** from Wal-Mart.com for $**.**. Dress came in & was way...

GetHuman-tanyaaut's customer service issue with WalMart.com from August 2018

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The issue in GetHuman-tanyaaut's own words
Ordered a dress on April *, **** from Wal-Mart.com for $**.**. Dress came in & was way too big & could not be taken up where it needed it. Returned dress to The Dress Outlet, in May & have had several email communications with them. No refund, no return of my dress. Asked for the dress back, said they had already sold to someone else & would give me a store credit less a RESTOCKING FEE. LIE! To date, I have spent over * hours emailing them back & forth. Have asked for manager or owner to call me, no calls. I am going to dispute the charge & let you hash it out with The dress outlet. Now they say they cannot find my order number in their system.
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Customer service issue
Reported by GetHuman-tanyaaut
Aug 9th, 2018 - a yr ago
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GetHuman-tanyaaut started working on this issue
Aug 9th, 2018 9:48pm