Order number: *******-****** *I have ordered several times from walmart.com and have al...

GetHuman-ccrbrown's customer service issue with WalMart.com from July 2018

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The issue in GetHuman-ccrbrown's own words
Order number: *******-****** *I have ordered several times from walmart.com and have always received the merchandise on time and packaged appropriately and so no items have been damaged. What happened to QC with this order?????*The box it arrived in was at about *x larger than it needed to be and the merchandise I ordered was in a wet, messy pile at the bottom of it. The wipes I had ordered were busted and torn apart so the liquid in them was on everything. Although that didn’t cause damage it was messy and very inconvenient. The grape juice and apple juice bottles are damaged, the coffee box is busted open and smashed, none of the so-called packing material was secured to anything and was in a heap at the bottom of the box. Unacceptable! *I expect to have these items replaced and if they need to be returned please issue a UPS call tag and I’ll send these to you in the box they arrived in. It’s not my responsibility to return them at the store. Also I have pictures of all of it so if you’d like me to send them please provide the correct email address to send them to,
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WalMart.com

Customer service issue
Reported by GetHuman-ccrbrown
Jul 28th, 2018 - 10 mons ago
I have an issue with WalMart.com too
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Items needed
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Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman-ccrbrown started working on this issue
Jul 28th, 2018 7:15pm
GetHuman-ccrbrown indicated the issue is not fixed yet.
Jul 29th, 2018 6:12pm
GetHuman-ccrbrown indicated the issue is not fixed yet.
Jul 29th, 2018 6:14pm
GetHuman-ccrbrown indicated the issue is not fixed yet.
Jul 29th, 2018 7:28pm
GetHuman-ccrbrown confirmed the issue is fixed. Hooray!
Jul 31st, 2018 12:23am
GetHuman-ccrbrown confirmed the issue is fixed. Hooray!
Jul 31st, 2018 12:23am