I sent you a few days the email after I received the sun umbrella . I explained what happened. so far i did not hear anything back nor did I have any acknowledgement from Walmart

GetHuman-ursulaha's customer service issue with WalMart.com from July 2018

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The issue in GetHuman-ursulaha's own words
I contacted walmart as soon as I opened the package and saw the damage ... Good afternoon*I just received the umbrella today and unfortunately the lower pipe for the umbrella is totally squeezed *What can you do? It is for our vacation rental and we expect guests today. I need the lower pipe because the pipe which came is so squeezed that we wont be able to fit the umbrella into it*Please advise*Order number ********-*******Ursula Hargreaves
It is frustrating because there was just n response or acknowledgement. SO far I dont know if they received my email.
I want to have a replacement of the lower part of the tube. Ican not insert the umbrella into the part whichhas to go into the base
SInce about ** years I go shopping in Walmart
no
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WalMart.com

The lower pipe of the sun umbrella was totally squeezed together
Customer service issue
Reported by GetHuman-ursulaha
Jul 27th, 2018 - 10 mons ago
I have an issue with WalMart.com too
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Timeline
GetHuman-ursulaha started working on this issue
Jul 27th, 2018 9:22pm
GetHuman-ursulaha indicated the issue is not fixed yet.
Jul 30th, 2018 10:44pm
GetHuman-ursulaha indicated the issue is not fixed yet.
Jul 30th, 2018 10:44pm
GetHuman-ursulaha indicated the issue is not fixed yet.
Jul 30th, 2018 10:46pm
GetHuman-ursulaha indicated the issue is not fixed yet.
Jul 30th, 2018 10:47pm
GetHuman-ursulaha indicated the issue is not fixed yet.
Jul 30th, 2018 10:51pm