Since I got my new phone I cannot use Wal Mart pay- it says oops, technical error, try...

GetHuman910771's customer service issue with WalMart.com from July 2018

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The issue in GetHuman910771's own words
Since I got my new phone I cannot use Wal Mart pay- it says oops, technical error, try again later. I've tried getting help on the phone with customer service and the store staff, all tried and were friendly, but couldn't help. Phone is Samsung J*, Luna Pro Model S***VL, purchased at Wal Mart **** in Emporia, KS where I live. Can you advise how to troubleshoot? I've already tried several different checkouts, incl. self serve.
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WalMart.com

Customer service issue
Reported by GetHuman910771
Jul 24th, 2018 - a yr ago
I have an issue with WalMart.com too
Fixed
Seen by 5 customers so far
Similar issue to 1188 others
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman910771 started working on this issue
Jul 24th, 2018 2:25am
GetHuman910771 indicated the issue is not fixed yet.
Jul 24th, 2018 1:06pm
GetHuman910771 indicated the issue is not fixed yet.
Jul 25th, 2018 5:07am
GetHuman910771 indicated the issue is not fixed yet.
Jul 25th, 2018 1:13pm
GetHuman910771 indicated the issue is not fixed yet.
Jul 27th, 2018 1:12pm