I bought a pair of JLAB Neon bluetooth headphones on June **th, **** online and picked...

GetHuman861145's customer service issue with WalMart.com from July 2018

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The issue in GetHuman861145's own words
I bought a pair of JLAB Neon bluetooth headphones on June **th, **** online and picked them up at the Broussard, LA location. I also purchased the * year warranty with them as well. I threw the box away and I can't find the receipt that was attached to the warranty plan. The headphones are defective. I don't have the original packaging I don't usually do that anyways because I know that Walmart sells high quality products but hence this isn't the case now. I would like to exchange these I don't have a QR code to scan because I don't have the original packaging. The order number is *************. The total of the order was $**.**. My question is how can this be resolved? You're prompt reply would be appreciated! Thanks!

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WalMart.com

Customer service issue
Reported by GetHuman861145
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 976 others
0 customers following this
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order

Timeline

GetHuman861145 started working on this issue
Jul 8th, 2018 9:47pm
GetHuman861145 confirmed the issue is fixed. Hooray!
Jul 10th, 2018 2:57pm
GetHuman861145 confirmed the issue is fixed. Hooray!
Jul 12th, 2018 2:05pm

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