ordered a ride on for our grandson, whose birthday was yesterday. the order number is...

GetHuman-whmason's customer service issue with WalMart.com from June 2018

4 views
 | 
764 similar
 | 
0 following
Help with my WalMart.com issue
How did GetHuman-whmason do it?
Waiting to hear how GetHuman-whmason fixed the problem to share with other customers.
The issue in GetHuman-whmason's own words
ordered a ride on for our grandson, whose birthday was yesterday. the order number is *******-******. I ordered it on June **. On June **, I received an email from Walmart.com, saying my order was lost in transit, and if I wanted to replace it with a comparable item. On June **, I received an email from the vendor asking me to explain my case. I answered both emails, and received no response. On Thursday, I called Walmart.com to track the order. He said it would be arriving Saturday. When I called my son today, he said they did not receive the order. I just got off the phone with Walmart.com. He escalated the call to a person named Ira. All she did was take the order off of my charge card. My grandson, got nothing from us on his birthday. Walmart.com was very disappointing. It was a very bad experience for us.
GetHuman-whmason did not yet indicate what WalMart.com should do to make this right.
I have an issue with WalMart.com too
How GetHuman-whmason fixed the problem
We are waiting for GetHuman-whmason to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WalMart.com's attention and get better help faster. Tap below to get started.
Having WalMart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WalMart.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-whmason fixes it.
This email address isn't valid

WalMart.com

Customer service issue
Reported by GetHuman-whmason
Jun 24th, 2018 - 4 mons ago
I have an issue with WalMart.com too
Fixed
Seen by 4 customers so far
Similar issue to 764 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman-whmason started working on this issue
Jun 24th 4:31pm
GetHuman-whmason confirmed the issue is fixed. Hooray!
Jun 24th 11:41pm