I have tried ordering the same item * times and each time it has been immediately cance...

GetHuman768359's customer service issue with WalMart.com from June 2018

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The issue in GetHuman768359's own words
I have tried ordering the same item * times and each time it has been immediately canceled because "couldn't verify some or all of your payment information...be sure your billing address, phone number and credit card information is correct and current." **All of the info provided is current, I've tried ordering through * different methods (PayPal and my Visa card) and I have sufficient money to order said item. I would really like to be able to order and receive the phone as soon as possible because my current phone is no longer working and I want to switch to Walmart Family Mobile.**Most recent order number is Order number: *******-******* and the item is the Walmart Family Mobile Prepaid iPhone SE with * month $**.** plan free.
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Customer service issue
Reported by GetHuman768359
Jun 10th, 2018 - a yr ago
I have an issue with WalMart.com too
Seen by 3 customers so far
Similar issue to 160 others
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
GetHuman768359 started working on this issue
Jun 10th, 2018 5:43am
GetHuman768359 indicated the issue is not fixed yet.
Jun 10th, 2018 5:45am