Not sure why this is listed as "fixed". It is not. Unhappy with product.

GetHuman761047's customer service issue with WalMart.com from June 2018

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The issue in GetHuman761047's own words
I purchased the GoodHope Bags because the product description listed this bag as a locking briefcase. There is no lock nor a place for a lock. I am upset with this! I don't have the time to return the product and look for another. UGH!
I would like Walmart to pay for return shipping as I now have to find a bag that actually locks -- not this one that claimed in the description to lock.
I have an issue with WalMart.com too
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WalMart.com

Customer service issue
Reported by GetHuman761047
Jun 7th, 2018 - a yr ago
I have an issue with WalMart.com too
Fixed
Seen by 9 customers so far
Similar issue to 366 others
0 customers following this
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman761047 started working on this issue
Jun 7th, 2018 8:23pm
GetHuman761047 indicated the issue is not fixed yet.
Jun 12th, 2018 1:17pm
GetHuman761047 indicated the issue is not fixed yet.
Jun 12th, 2018 1:20pm
GetHuman761047 indicated the issue is not fixed yet.
Jun 12th, 2018 1:21pm
GetHuman761047 indicated the issue is not fixed yet.
Jun 12th, 2018 1:23pm