Item did not show up, although tracking indicates delivered

GetHuman758217's customer service issue with WalMart.com from June 2018

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The issue in GetHuman758217's own words
The problem: Item did not show up, although tracking indicates delivered
GetHuman758217 did not yet indicate what WalMart.com should do to make this right.
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WalMart.com

Customer service issue
Reported by GetHuman758217
Jun 6th, 2018 - 6 mons ago
I have an issue with WalMart.com too
Not resolved
Seen by 6 customers so far
Similar issue to 656 others
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman758217 started working on this issue
Jun 6th 11:50pm