Placed an order on *.*.** & paid with a gift card. Shortly after I placed the order, I...

GetHuman665068's customer service issue with WalMart.com from May 2018

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The issue in GetHuman665068's own words
Placed an order on *.*.** & paid with a gift card. Shortly after I placed the order, I marked the GC as redeemed on the merchant site that I purchased the GC. However, ** mins later, walmart canceled my order. And when I requested a refund, no refund was applied to the GC. I was asked to provide proof of GC purchase, which I submitted in an email provided to me by a Walmart associate I spoke with. TIll date, my refund ini the amount of $**.** still hasn't been applied. At this juncture, I do not want the refund applied to the GC rather just issue me a new GC for the refund due me.
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WalMart.com

Customer service issue
Reported by GetHuman665068
May 7th, 2018 - a yr ago
I have an issue with WalMart.com too
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Items needed
Order number
Full name
Email address
Billing address
Phone number on the order
Timeline
GetHuman665068 started working on this issue
May 7th, 2018 11:48pm