I purchased a hp Pavillion pc yesterday at Walmart. It was to small of a pc needed afte...

GetHuman5848283's customer service issue with WalMart MoneyCard from March 2021

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The issue in GetHuman5848283's own words
I purchased a hp Pavillion pc yesterday at Walmart. It was to small of a pc needed after talking with my husband. So today i returned the pc , swiped my card the money went back to my card immediatley. By the time I got home, Walmart Money card locked my account, stating "it was a fraudulant return". They asked me about my receipts. they asked me to email them to them, in which I did immediatley . Now needless to say okay i'd understand if you with held the pending transaction till clarified, but they have locked all my money. This is bill , rent, food money, payments for everything come off this card. They have made it feel as though they are just stealing my money. I just dont get how with receipts you call it a fraudutlant return. Walmart never claimed this but Walmart Money card has. Everything is in the right what do I do . I dont care I'll close my account if needed and never trust this company again with my money, in which I am doing regardless now. Thats saying I'm a theif. Well let's call the law then ,because I will go to court about this anytime . How do I fight a company like this while trying to survive with my money in their bank. My direct deposit even goes there and im working to change this now. Lesson learned, going back to regular banking after this..

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WalMart MoneyCard

Customer service issue
Reported by GetHuman5848283
Mar 16th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6498 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman5848283 started working on this issue
Mar 16th 12:43am
GetHuman5848283 shared this issue with friends on Facebook
Mar 16th 12:46am

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