I received my new green dot walmart money card recently while I was moving from one add...

GetHuman5440067's Account Access issue with WalMart MoneyCard from November 2020

Help with my WalMart MoneyCard issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5440067's own words
I received my new green dot walmart money card recently while I was moving from one address to another and I registered the card with the new address which seemed to start the problems. The new card started asking for a pin number which I do not*know and when I tried to contact them about my account they told me my birthday was invalid and kicked me off the phone.*My card number is **** **** **** **** and my birthday is ********** and there is a little over $** on the card.**Please HELP!

GetHuman5440067 did not yet indicate what WalMart MoneyCard should do to make this right.

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WalMart MoneyCard

Account Access issue
Reported by GetHuman5440067
Nov 6th, 2020 - 9 months ago
Fixed
Seen by 10 customers so far
Similar issue to 5579 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman5440067 started working on this issue
Nov 6th, 2020 9:39pm
GetHuman5440067 confirmed the issue is fixed. Hooray!
Nov 7th, 2020 4:01pm