I had my paycheck from work set up to DD to my Walmart money card... I printed out the...

GetHuman-tabandan's customer service issue with WalMart MoneyCard from June 2020

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The issue in GetHuman-tabandan's own words
I had my paycheck from work set up to DD to my Walmart money card... I printed out the deposit info from my app and didn't know till * days ago that I have more than one account and only * card that I've been using for all my things but the DD info I gave my employer is not my info for the card I actually use??? But now I've had my paycheck already DD to the wrong account and card.... Both are in my name with my info it's just I had it sent to one that I don't have a card for or received it??? So I either need to get a card that's linked with my account so I can use my money finally??? Or I'd rather have the full amount of $***.** switched to the card and account I actually have access to right now??? But how do I get someone to talk to tell them money was put on card that I've physically never had???? And to ask for new linked one to it or transferred to the account and card it should've been sent to in the first place???? And how do I manage to get more than one card without asking for it but either way how do I not have a card to use for both??? I'd like Walmart money card to help me fix this by sending me card to go to the account with money or transfer money to my actual account and card I use often??

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-tabandan
Jun 20th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5760 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-tabandan started working on this issue
Jun 20th, 2020 4:38am

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