I received an email stating my Walmart MoneyCard had been blocked due to suspicious act...

GetHuman-blowsbal's customer service issue with WalMart MoneyCard from June 2020

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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman-blowsbal's own words
I received an email stating my Walmart MoneyCard had been blocked due to suspicious activity and I needed to verify my identity. I tried numerous times to upload my ID but their system would not let me. I have tried calling but just get an automated response that the card is locked and representatives have no other information, then it hangs up on me. Then today I tried logging into the app and cannot because it says that my account has been closed. The website gives me very little information and I can't use any of the services to check my account details. The listed transactions show that on *** my balance was $***.**. On ***, a DEPOSIT REFUND-Transfer from Savings of $*** was added leaving my balance at $***.**. Finally on *** it shows FED ADJUSTMENT DEBIT-Funding Reversal of $***.**. So it states I have available balance of $***. I don't know what to do and I just want my money. Please help!!

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-blowsbal
Jun 5th, 2020 - 7 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 5652 others
0 customers following this

Timeline

GetHuman-blowsbal started working on this issue
Jun 5th, 2020 2:47am
GetHuman-blowsbal indicated the issue is not fixed yet.
Jun 5th, 2020 7:32am