It has been almost ** days now still my card is locked and i have seen where this is happening to hundreds of others as myself. Was on hold *st call today for * hours then call hung up on *nd call now * hour so far no answer

GetHuman4838886's customer service issue with WalMart MoneyCard from May 2020

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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman4838886's own words
I am trying to unlock my card and get my money off so i can burn these cards. I need to pay my rent ... I I have been calling Walmart Money Card customer service for the last * days because my card is locked I have over $*** on my card I've been trying to get it off I can pay my bills I'm going to get evicted they need to get this fixed or I need to be able to contact the lawyers to I've waited on hold for * hours every time I call with my phone on speaker and then the phone just hangs up no one has not answered this call for * days I went up to Walmart store and the management said there's nothing that they can do how do I get my money so I can close account entirely
This is EXTREMELY FRUSTRATING AND BAD FOR US GOING THROUGH A PANDEMIC NOT KNOWING WHERE OR HOW THE BILLS ARE GETTING PAID

GetHuman4838886 did not yet indicate what WalMart MoneyCard should do to make this right.

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WalMart MoneyCard

Walmartmoney card
Customer service issue
Reported by GetHuman4838886
May 18th, 2020 - 3 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 5607 others
0 customers following this

Timeline

GetHuman4838886 started working on this issue
May 18th, 2020 10:59pm
GetHuman4838886 indicated the issue is not fixed yet.
May 19th, 2020 5:44pm
GetHuman4838886 indicated the issue is not fixed yet.
May 19th, 2020 5:47pm

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