I did not receive my direct deposit on my Walmart money card? My employer advises and...

GetHuman-ogwint's Account Access issue with WalMart MoneyCard from January 2020

Help with my WalMart MoneyCard issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ogwint's own words
I did not receive my direct deposit on my Walmart money card? My employer advises and showed me details that the direct deposit was made on the card and when I go to look there is nothing loaded, added, or deposited. I tried to set up the account online but for some reason it shows that the card information that I entered "does not match your records"??? Please advise. my direct number is ***-***-**** or my email is *****@***.com.

GetHuman-ogwint did not yet indicate what WalMart MoneyCard should do to make this right.

How GetHuman-ogwint fixed the problem
They say I gave them the wrong account number
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WalMart MoneyCard

Account Access issue
Reported by GetHuman-ogwint
Jan 24th, 2020 - 9 months ago
Fixed
Seen by 2 customers so far
Similar issue to 2829 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-ogwint started working on this issue
Jan 24th 4:32pm
GetHuman-ogwint confirmed the issue is fixed. Hooray!
Jan 27th 5:08pm