Just give me my **** money. Y'all still have a block on my account after y'all sent me an email that the checks have been deposited into my account already but then y'all saying y'all need more verification now. Wtf! Just give me my money. " it's my money and I want it now."

GetHuman3850714's customer service issue with WalMart MoneyCard from October 2019

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The issue in GetHuman3850714's own words
I was trying to deposit but now they need more verification on me and the person who made out the checks to me. ... I have everything y'all are needing.*Account number *Social security*Verification documents*Already talked to a walmart representative ** times *It's been a month and still cannot resolve my issue.*Someone needs to do something *I need to get into my account.*If the checks I tried to deposit is gonna be a hassle just void them *Don't deposit them.*And let me have the rest of my money that has nothing to do with the checks.
How am I gonna get and ID verification from the one who made me out the checks if I'm the one trying to cash them. This is the first time I've heard of anyone nedding the other party verification to cash a check
Well it's been a month and still not resolved .*So I just need for y'all to void the recent checks that I tried to deposit.*Don't deposit them no more VOID them from me trying to deposit them.*That way y'all can unblock my account.*The funny thing walmart moneycard sent me an email that they went through and the check is now in my account but they still have a block on my account.*Doesn't make any sense!
Because I've had no problems with the moneycard until now .*I'm a walmart customer also *And the reason why I chose walmart money card because it had more and better features than any other moneycard
I've sent verification documents twice already.*Now they're telling me I needed to send verification on the other party who wrote out the checks to me.*Who does that?
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WalMart MoneyCard

My walmart moneycard
Customer service issue
Reported by GetHuman3850714
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 12252 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman3850714 started working on this issue
Oct 29th, 2019 10:10pm
GetHuman3850714 indicated the issue is not fixed yet.
Oct 29th, 2019 10:31pm
GetHuman3850714 indicated the issue is not fixed yet.
Oct 29th, 2019 10:31pm
GetHuman3850714 indicated the issue is not fixed yet.
Oct 29th, 2019 10:31pm
GetHuman3850714 indicated the issue is not fixed yet.
Oct 30th, 2019 2:28pm
GetHuman3850714 indicated the issue is not fixed yet.
Nov 21st, 2019 7:05pm

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