if I had not had this account for ** years since **** and establish myself even though it's a prepaid card with this bank I would be throwing it away but you don't make it anymore because you didn't make any money on it that's where I keep it but I am going to switch Banks I will not go from NAFTA in the Philippines for ** years to talking to artificial intelligence or a live chat support bot

GetHuman3848282's customer service issue with WalMart MoneyCard from October 2019

Help with my WalMart MoneyCard issue
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The issue in GetHuman3848282's own words
activate card and unlock it from theft and identity theft and unauthorised usage for * months while I have traumatic brain injury diagnosis they're not doing good my anxiety right now ... I cannot activate my new card I received in the mail ending in **** replacing card number I found theft of an unauthorized user for * months on Amazon prime who also access my app my chrome did not say the password I'm trying to reset my password with my email address and it keeps saying it will send me a send a message and it doesn't what do I want you to do I want you to call me get my account activated and unlocked my US Treasury direct deposit of more than $*,*** should be there today it comes * days early **** is the last four of my social my birthday is **** ** I've had this account since **** I mean ** year loyal customer with direct deposit no negative balances unless they were unauthorized and I had to dispute him
you cannot use artificial intelligence dialers and surveys at the end of a call to confirm prove customer service like it used to be when Craftsman gave you a lifetime warranty and you didn't have to buy it it is from word-of-mouth advertising which is the most invaluable marketing tool there is and I guarantee you I'm a guide on Google guide level * with** thousand views and I am fixing to put it on y'all behindor as some people in Texas City bend over take this don't tell nobody ain't going to hurt a bit so don't cry either in other words you going to get it without Vaseline and a kiss and that's what I'm getting right now and I'm not a happy customer at all and Bailey leave me when I'm not happy you going to have bad PR word-of-mouth advertising from this customer of ** years
Call me on my phone number ***-***-**** activate my ** ** ending card and unlock my account ASAP this has been going on for almost a week I do not give idle threats I went to law school in my late forties
I have been a customer for ** years I expect to talk to a banker I am old school ways from the depression era generation my father would have been in his middle **s I do not know how to function even though I can adapt with reasonable accommodations into this digital society Google talk is not accurate accurate and neither is my short-term memory at this time but I know you can send me a email link to reset my password to my app and my Walmart money card online but I've been going to walmartmoneycard.com activate not the card page and I tried the app and I've called the phone number what else do you want I would like a new routing and account number cuz I've had the same one for ** years and I've had to AC h's off of my routing and account numbers which are violations of the Fair debt collection trade practices act
I have tried everything technically possible including your frequently asked questions which are not an answer to your poor customer service I've read your reviews I would be embarrassed
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WalMart MoneyCard

oh I have used the app I've used the activation number I've used the main Walmart money card number I've used the website I cannot get a Sims number I cannot get the opportunity to get it sent to my email and I cannot get you to send me the text m...
Customer service issue
Reported by GetHuman3848282
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 12239 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman3848282 started working on this issue
Oct 29th, 2019 3:36pm
GetHuman3848282 indicated the issue is not fixed yet.
Oct 30th, 2019 11:53pm
GetHuman3848282 indicated the issue is not fixed yet.
Nov 1st, 2019 3:48pm

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