Having trouble with how to send my driver license to WalMart MoneyCard. My tax money is...

GetHuman-cdivas's customer service issue with WalMart MoneyCard from February 2019

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Help with my WalMart MoneyCard issue
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Before contacting them, items GetHuman-cdivas may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Top Tip from another customer
All card issues should be handled by calling the phone number on the back of your card.
The issue in GetHuman-cdivas's own words
Having trouble with how to send my driver license to WalMart MoneyCard. My tax money is there but they have a block on it. I’ve called several times and stay on phone * or more hours. Once representative g y on the call it hangs up. How do upload the information or send to?
GetHuman-cdivas did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-cdivas
Feb 28th, 2019 - 9 mos ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 5 customers so far
Similar issue to 8076 others
1 customer following this
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Timeline
GetHuman-cdivas started working on this issue
Feb 28th 6:59am