To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-alowther's own words
I have been up until now a happy customer Walmart money card since ****. I have never had any issues until today. Through many email prompts about uploading my federal tax return to my Walmart money card, I decided to do it this year. come to find out as soon as my federal tax return was deposited into my account, my account was frozen. I went through all the prompts of uploading my ID that match everything on account file only to be told they cannot verify who I am. I really needed that money today because I need to get my car out of the shop and pay for some medical bills. I would greatly appreciate it if you could unlock my account so I can continue to be a happy customer of the Walmart money card business. I don't like Banks and therefore I love using your guys's reloadable card. please reinstate my account immediately within the next ** hours or I will be contacting a lawyer.
GetHuman-alowther did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman-alowther fixed the problem
We are waiting for GetHuman-alowther to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WalMart MoneyCard customer problems.
GetHuman-alowther indicated the issue is not fixed yet.
Feb 28th, 2019 5:37am
Paying Too Much for TV?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.