GetHuman-snuzzleb's customer service issue with WalMart MoneyCard from February 2019
Help with my WalMart MoneyCard issue
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The issue in GetHuman-snuzzleb's own words
access account online ... i cant access my online information for my walmart moneycard. i have a new phone number, but the same email address i signed up with. i keep clicking for them to send me a code to my email to verify address, but no code comes. i called support, they refused to help, saying that i needed to contact email provider. getting other email just fine. its their system that is broken. i would like them to verify my identity by phone so that i can access my information, or send the code to my email as promised.
this could easily be solved by manually sending me a verification code, or changing my contact information over the phone.
i want them to send me the verification code to my email on file, change my phone number on my account so i can get the code that way, or verify my identity over the phone so that i can access my account online.
been a customer for * years
ive tried different browsers, different mail clients, different devices... nothing works. * customer service reps refused to help.
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