Before contacting them, items GetHuman2155977 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman2155977's own words
I purchased a money card from Walmart, it will not register me for the personal card. I called the *(***)***-**** line, the rep is not helping my issue. She stated that I could only use the card as a gift card. I paid $* for the card and they subtracted my $* for the month. I have never heard of a $* gift card. She stated I would have to purchase another card. So my money is gone. I asked to speak with a supervisor or manager, she refused and also refused to give me the corporate number also. I'm now on hold waiting for a supervisor or manager now. Been on hold for ** minutes now. I need this issue resolved immediately.. the rep name and badge number is Glad ******.. not sure how true this is, but when I asked for that information, that is in return she gave me.
GetHuman2155977 did not yet indicate what WalMart MoneyCard should do to make this right.
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