I purchased a money card from Walmart, it will not register me for the personal card. I...

GetHuman2155977's customer service issue with WalMart MoneyCard from February 2019

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Help with my WalMart MoneyCard issue
GetHuman2155977's next move: call WalMart MoneyCard.
The best way to get your problem resolved is to tap the button below to start calling WalMart MoneyCard. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2155977 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman2155977's own words
I purchased a money card from Walmart, it will not register me for the personal card. I called the *(***)***-**** line, the rep is not helping my issue. She stated that I could only use the card as a gift card. I paid $* for the card and they subtracted my $* for the month. I have never heard of a $* gift card. She stated I would have to purchase another card. So my money is gone. I asked to speak with a supervisor or manager, she refused and also refused to give me the corporate number also. I'm now on hold waiting for a supervisor or manager now. Been on hold for ** minutes now. I need this issue resolved immediately.. the rep name and badge number is Glad ******.. not sure how true this is, but when I asked for that information, that is in return she gave me.
GetHuman2155977 did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman2155977
Feb 7th, 2019 - 4 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 4 customers so far
Similar issue to 7476 others
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GetHuman2155977 started working on this issue
Feb 7th 5:37pm
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Feb 7th 5:38pm