I lost my card on the **th of this month you charge me $* on the **th to send me a new...

GetHuman1650170's customer service issue with WalMart MoneyCard from November 2018

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Help with my WalMart MoneyCard issue
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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Top Tip from another customer
All card issues should be handled by calling the phone number on the back of your card.
The issue in GetHuman1650170's own words
I lost my card on the **th of this month you charge me $* on the **th to send me a new card which you promised me I would have no later than the **st then I quit getting text alerts and I found out there was a block on the new card after several emails and several frustrating encounters with your so-called customer service I finally got to block off the card then I just then the day before Thanksgiving I start getting their recovery recording that you've ordered me a new card it is now the **th I still do not have my card or access to my money my direct deposits are going on there my rent is due I need my money why is it a problem why does customer service have to lie to me every time I come in I want my card and I want my money
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WalMart MoneyCard

Customer service issue
Reported by GetHuman1650170
Nov 29th, 2018 - 9 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 7 customers so far
Similar issue to 5756 others
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GetHuman1650170 started working on this issue
Nov 29th, 2018 1:05am
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Nov 29th, 2018 1:07am