I lost my Walmart Moneycard. I called and canceled the old card, and they issued me ano...

GetHuman-enotsop's customer service issue with WalMart MoneyCard from November 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-enotsop's own words
I lost my Walmart Moneycard. I called and canceled the old card, and they issued me another card. I received the new card. But now they want me to upload a pic of my ID front and back. I tried numerous times, I constantly get an email rejection stating, pic is unreadable. I cannot get a live person on the phone. When I call I get two choices. Upload a pic of your ID, or press any key to disconnect. I tried online says, cannot process at this time. What they heck am I going to do. Please help...
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-enotsop
Nov 16th, 2018 - 3 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 15 customers so far
Similar issue to 5427 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-enotsop started working on this issue
Nov 16th, 2018 11:06pm
GetHuman-enotsop shared this issue with friends on Facebook
Nov 16th, 2018 11:06pm
GetHuman-enotsop indicated the issue is not fixed yet.
Nov 16th, 2018 11:11pm