I received a new card and when I did it was blocked. I tried to send my driver's licens...

GetHuman1532549's customer service issue with WalMart MoneyCard from November 2018

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Help with my WalMart MoneyCard issue
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GetHuman1532549's next move: call WalMart MoneyCard.
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Before contacting them, items GetHuman1532549 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Tip from another customer
All card issues should be handled by calling the phone number on the back of your card.
The issue in GetHuman1532549's own words
I received a new card and when I did it was blocked. I tried to send my driver's license to the document portal * time's it keeps saying its not clear I'm not sure what is going on and it's getting very frustrating that I can not get my card clean so that I can get my money off my card. In trying to pay my bills and now that I can't get my money my bills are going to be late because I can't reach a live person. Because I can't get in to my on line account or or talk to a live person. Please can someone please help.
GetHuman1532549 did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman1532549
Nov 11th, 2018 - 4 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 1 customer so far
Similar issue to 5255 others
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Timeline
GetHuman1532549 started working on this issue
Nov 11th, 2018 6:14pm