I am Raymond E. Boone Sr., I ordered a new card because my old card broke. I got my new...

GetHuman-rboonesr's customer service issue with WalMart MoneyCard from November 2018

6 views | 5194 similar | 0 following
Help with my WalMart MoneyCard issue
First: share to improve GetHuman-rboonesr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rboonesr's next move: call WalMart MoneyCard.
The best way to get your problem resolved is to tap the button below to start calling WalMart MoneyCard. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-rboonesr may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman-rboonesr's own words
I am Raymond E. Boone Sr., I ordered a new card because my old card broke. I got my new card, but its locked, and I followed the instruction on the card, but it keep telling me the card is locked, and that I must take a picture of my license, and use the walmartmoneycard.com*documentupload. I do not know how to do this I am not a computer specialist, so I went to FedEx, and had them to up load a copy of my license twice, the license looked just fine to us. I could see my picture very clear, and could make out all my information very clearly, but twice it came back from you document not clear. I do not know what you want, I have spent about **.** in FexEx fees and you guys are still telling me documents not clear. I just want my money, and I will let you keep your card I don't have time to keep going through this. The process of requesting a new card should be fairly easy, but you have made it impossible, and I am very flustrated with this whole process.

GetHuman-rboonesr did not yet indicate what WalMart MoneyCard should do to make this right.

How GetHuman-rboonesr fixed the problem

We are waiting for GetHuman-rboonesr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WalMart MoneyCard's attention and get better help faster. Tap below to get started.
Having WalMart MoneyCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rboonesr fixes it.
This email address isn't valid

WalMart MoneyCard

Customer service issue
Reported by GetHuman-rboonesr
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5194 others
0 customers following this


GetHuman-rboonesr started working on this issue
Nov 8th, 2018 8:47pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers