I am Raymond E. Boone Sr., I ordered a new card because my old card broke. I got my new...

GetHuman-rboonesr's customer service issue with WalMart MoneyCard from November 2018

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Help with my WalMart MoneyCard issue
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The issue in GetHuman-rboonesr's own words
I am Raymond E. Boone Sr., I ordered a new card because my old card broke. I got my new card, but its locked, and I followed the instruction on the card, but it keep telling me the card is locked, and that I must take a picture of my license, and use the walmartmoneycard.com*documentupload. I do not know how to do this I am not a computer specialist, so I went to FedEx, and had them to up load a copy of my license twice, the license looked just fine to us. I could see my picture very clear, and could make out all my information very clearly, but twice it came back from you document not clear. I do not know what you want, I have spent about **.** in FexEx fees and you guys are still telling me documents not clear. I just want my money, and I will let you keep your card I don't have time to keep going through this. The process of requesting a new card should be fairly easy, but you have made it impossible, and I am very flustrated with this whole process.

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-rboonesr
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5194 others
0 customers following this

Timeline

GetHuman-rboonesr started working on this issue
Nov 8th, 2018 8:47pm

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