I lost my card and ID at the same time. I was planning to get another ID once I recieve...

GetHuman-fedupvet's customer service issue with WalMart MoneyCard from November 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-fedupvet's own words
I lost my card and ID at the same time. I was planning to get another ID once I recieved my card. I have no access to any money and even if I do go get a new ID it will be at least* weeks before a hard copy comes before I could submit a copy. I'm a disabled veteran with no other means to any money and this is very heartbreaking and inconvenient. I was told someone would call me back in **hours but what about my livelihood and necessities in the mean time? I need help please!!!!
GetHuman-fedupvet did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-fedupvet
Nov 7th, 2018 - 3 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 1 customer so far
Similar issue to 5154 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-fedupvet started working on this issue
Nov 7th, 2018 6:33pm
GetHuman-fedupvet indicated the issue is not fixed yet.
Nov 7th, 2018 6:33pm