Before contacting them, items GetHuman-bryleely may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-bryleely's own words
Hi someone made a fraudulent transaction on my Walmart money card. When I called to repot the transaction I could not even understand what they were even telling me and no one would tell me how this process works. I had almost ***$ charged to my card that I did not approve or even have knowledge of. Now I have my new card that came in the mail but my card is blocked so it will not let me activate it or even talk to customer support. All the computer says when I enter my information is the information provided doesn’t match our files. I think I know my own birth day and social. I need awnsers!
GetHuman-bryleely did not yet indicate what WalMart MoneyCard should do to make this right.
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