I reported my card lost. It is master card. At that time, I set up security questions f...
GetHuman-lmclm's customer service issue with WalMart MoneyCard from November 2018
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The issue in GetHuman-lmclm's own words
I reported my card lost. It is master card. At that time, I set up security questions for my account. I received my new card, now my account is frozen. The card has $***.** on it. I'm told they want my picture I'd to verify who I am. How is this possible, they can't see me to verify it's me. Also, the address on my i.d. is not the same as the card. My social.security number is not on my i.d. , I set up the security questions to be able to verify it is me. Customer service did not even ask about the security questions. All I want is the money do I can close to his account and put the money on my Visa card.
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