I cannot seem to get Walmart money cards document upload to accept photos of my ID I've...

GetHuman-kkellyke's customer service issue with WalMart MoneyCard from November 2018

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The issue in GetHuman-kkellyke's own words
I cannot seem to get Walmart money cards document upload to accept photos of my ID I've tried numerous times and keep getting an error message. I've attempted to call and email the customer service for Walmart money card and have had no luck reaching a human being. My direct deposit funds from Social Security normally would have been available on the **th of the month but because of this problem with the document upload portion of activating my card I cannot access my money which has created a great hardship
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-kkellyke
Nov 1st, 2018 - 2 mons ago
I have an issue with WalMart MoneyCard too
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Seen by 2 customers so far
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Timeline
GetHuman-kkellyke started working on this issue
Nov 1st 2:18pm