Called last Saturday to disputed an unauthorized charge on my account, representative s...

GetHuman1376252's customer service issue with WalMart MoneyCard from October 2018

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Help with my WalMart MoneyCard issue
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Waiting to see what went wrong with our suggestion for how to get WalMart MoneyCard help.
Before contacting them, items GetHuman1376252 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman1376252's own words
Called last Saturday to disputed an unauthorized charge on my account, representative states because it’s pending they are unable to dispute and to call back once it’s posted, she went ahead close the card and had a replacement issued. Since last Sunday ***** I’ve been trying to contact Walmart money and can never get through the automated system to speak with a human being. The fraudulent charge is still on my account. My account is locked and has to go through verification which takes * business days. Unacceptable. And my direct hasn’t posted to the account which is strange because my employer have released the funds. This has put me in a major inconvenience and financial bind. I would like to speak with someone regards ASAP.

GetHuman1376252 did not yet indicate what WalMart MoneyCard should do to make this right.

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WalMart MoneyCard

Customer service issue
Reported by GetHuman1376252
Oct 19th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4489 others
0 customers following this

Timeline

GetHuman1376252 started working on this issue
Oct 19th, 2018 4:08pm

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