Hello! My name is Ellen Snapp and I am the Office Manager for Royal Plywood in Sacramen...

GetHuman1365413's customer service issue with WalMart MoneyCard from October 2018

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The issue in GetHuman1365413's own words
Hello! My name is Ellen Snapp and I am the Office Manager for Royal Plywood in Sacramento (***-***-****). **I am trying to help one of our employees (Peter Kuli) with his Walmart Money Card. Unfortunately, our payroll department sent Peter's check to an account he no longer uses on a regular basis. The amount sent was $***.**. The account it was sent to was Routing **********, Account * *****************. Every time Peter enters that info to access the funds it says it is an invalid account *. His social is ***-**-**** and his DOB is ********. **he has another account that our payroll department sent $***.**, but that amount was kicked back. The info for this account is Routing ********** and the Account * is ************,**All Peter needs to do is access this account with the correct account * and we don't know how to help him.**Peter works in our laminate department so you may email me with a contact * he can call and I will relay the info to him. Thanks!
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WalMart MoneyCard

Customer service issue
Reported by GetHuman1365413
Oct 17th, 2018 - a mon ago
I have an issue with WalMart MoneyCard too
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Seen by 5 customers so far
Similar issue to 4429 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman1365413 started working on this issue
Oct 17th 7:18pm
GetHuman1365413 shared this issue with your circles on Google+
Oct 17th 7:24pm
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Oct 17th 7:25pm
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Oct 17th 7:25pm