On Wednesday I had taken $*** out of my account. Then I went and was doing laundry at t...

GetHuman-bitza's customer service issue with WalMart MoneyCard from October 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-bitza's own words
On Wednesday I had taken $*** out of my account. Then I went and was doing laundry at the laundry mat I lost my husbands car which is also on my account so I reported the card stolen and requested a new one now I got an email asking me to click on the link and send in a picture in my photo ID so I can use my account but it’s asking for a card number and I put my old one and it’s not allowing me to use that one so now I can’t do anything on my account.
GetHuman-bitza did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-bitza
Oct 13th, 2018 - a mon ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 3 customers so far
Similar issue to 4332 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-bitza started working on this issue
Oct 13th 11:17am
GetHuman-bitza indicated the issue is not fixed yet.
Oct 14th 12:54pm