Before contacting them, items GetHuman-bitza may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-bitza's own words
On Wednesday I had taken $*** dollars out of my account. I then was doing laundry at the laundry mat and my debit card was missing so I canceled our cards and requested new ones. But now I can’t do anything with my account. They sent me an email saying I need to send in a picture of my id but I can’t do that because when I click on the link they ask for a card number and when I used the one on my card that I have...not the one that was stolen...it won’t except it.
GetHuman-bitza did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman-bitza fixed the problem
We are waiting for GetHuman-bitza to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.