I had to return a pair of shoes I used my Wal-Mart money card to purchase them. I issue...

GetHuman1021020's customer service issue with WalMart MoneyCard from August 2018

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Help with my WalMart MoneyCard issue
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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1021020's own words
I had to return a pair of shoes I used my Wal-Mart money card to purchase them. I issued a return of $***.** which never made it back on my card. I had also had a deposit from Venmo of $*** that was never deposited that's $***.** that I have not gotten because of an issue with the card. Some needs to contact me asap about this. Also when I try to put in my card information on the Wal-Mart money card it does not allow me to because it says the last four digit of my card which I'm holding in my hand and load money onto at Wal-Mart weekly and use daily says it does not recognize the card that it is not in the database. WTH?? My email is S*****@***.com my contact number is ***-***-**** someone needs to contact me regarding this issue now. I can contact y'all so there's a big problem on y'alls end that needs to be fixed!!! Please and thank you.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman1021020
Aug 25th, 2018 - 4 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 4 customers so far
Similar issue to 3150 others
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Timeline
GetHuman1021020 started working on this issue
Aug 25th 4:02pm