I reported my debit card lost or stolen about a month ago and found the card after repo...

GetHuman999062's customer service issue with WalMart MoneyCard from August 2018

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Help with my WalMart MoneyCard issue
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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman999062's own words
I reported my debit card lost or stolen about a month ago and found the card after reporting it lost. I never received a new card and when I called to tell them I found it and wanted to use it that it should not have been reported they said it was fraudulent activity and put a lick on my card. When I try to use the card number it says it doesn't match there records. it tells me to go to the website and upload my state ID and it will be in blocked but I can't find any website on how or where to send my I.d. for them to verify my identity. I do not have a new card idk what to do how to get another card or activate my old one. It has my last * direct deposits on it. I really really need help getting my money!!!! My number is ***-***-**** or ***-***-****. Or email *****@***.com. thank you!!!!!
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WalMart MoneyCard

Customer service issue
Reported by GetHuman999062
Aug 16th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 2 customers so far
Similar issue to 2905 others
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GetHuman999062 started working on this issue
Aug 16th, 2018 9:25am
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Aug 16th, 2018 9:26am