I lost my WalMart prepaid card. Paid for a replacement card, it was returned by post of...

GetHuman994633's customer service issue with WalMart MoneyCard from August 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman994633's own words
I lost my WalMart prepaid card. Paid for a replacement card, it was returned by post office for some reason. My card is no blocked and when I try to take a picture of my ID to send them it says say cannot find the card number. I cannot get through to a real person when I call the customer service number - the automated system hangs up on me. This is extremely frustrating. I asked for another replacement card to be sent yesterday. The rep told me the fee would be waived because I had paid it once and the card was on the way. I changed my address to have it delivered at my workplace. I simply wanted to unblock my card as they requested, but cannot get the system to accept my card number. I really want to talk to a human being.
GetHuman994633 did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman994633 fixed the problem
I received a response from the WalMart Customer Service team. It said that when I receive my replacement card and register it the block would come off. I surely hope this is true so that my direct deposit will not be returned.
Please help with my WalMart MoneyCard issue
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WalMart MoneyCard

Customer service issue
Reported by GetHuman994633
Aug 15th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Fixed
GetHuman994633 shared how to fix
Seen by 5 customers so far
Similar issue to 2882 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman994633 started working on this issue
Aug 15th, 2018 2:22pm
GetHuman994633 indicated the issue is not fixed yet.
Aug 15th, 2018 3:42pm
GetHuman994633 confirmed the issue is fixed. Hooray!
Aug 16th, 2018 3:22pm
GetHuman994633 indicated the issue is not fixed yet.
Aug 18th, 2018 6:57pm