I lost my WalMart prepaid card. Paid for a replacement card, it was returned by post of...
GetHuman994633's customer service issue with WalMart MoneyCard from August 2018
Help with my WalMart MoneyCard issue
The issue in GetHuman994633's own words
I lost my WalMart prepaid card. Paid for a replacement card, it was returned by post office for some reason. My card is no blocked and when I try to take a picture of my ID to send them it says say cannot find the card number. I cannot get through to a real person when I call the customer service number - the automated system hangs up on me. This is extremely frustrating. I asked for another replacement card to be sent yesterday. The rep told me the fee would be waived because I had paid it once and the card was on the way. I changed my address to have it delivered at my workplace. I simply wanted to unblock my card as they requested, but cannot get the system to accept my card number. I really want to talk to a human being.
GetHuman994633 did not yet indicate what WalMart MoneyCard should do to make this right.
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How GetHuman994633 fixed the problem
I received a response from the WalMart Customer Service team. It said that when I receive my replacement card and register it the block would come off. I surely hope this is true so that my direct deposit will not be returned.
Please help with my WalMart MoneyCard issue
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