Well my bank card was fraudulently charged with maybe about four transactions and the s...

GetHuman-cecilybi's customer service issue with WalMart MoneyCard from August 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman-cecilybi's own words
Well my bank card was fraudulently charged with maybe about four transactions and the store that was charged from was nice enough to refund me the money and I had them put it onto my Walmart Money Card well now they're saying I need to purchase receipts but I don't have access to the purchase receipts cuz I'm not the one who made the charges so now my card is locked and I'm out of the money well yesterday they were $*** on there and today that is *** makes no sense to me if my cards been locked but they won't let me use my card how do I get my money
GetHuman-cecilybi did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-cecilybi
Aug 10th, 2018 - 8 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 2 customers so far
Similar issue to 2725 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-cecilybi started working on this issue
Aug 10th, 2018 5:17pm
GetHuman-cecilybi indicated the issue is not fixed yet.
Aug 10th, 2018 5:18pm