almost * months ago we found out my old card number was tampered with so they fixed the...

GetHuman968416's customer service issue with WalMart MoneyCard from August 2018

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The issue in GetHuman968416's own words
almost * months ago we found out my old card number was tampered with so they fixed the matter and cancelled the card that was being used and mailed me another one like a month and a half ago. SINCE THEN I HAVE TRIED ACTIVATING IT, THE MACHINE TOLD ME TO SEND A COPY OF MY LICENSE, WHICH I DID OVER A MONTH AGO, THEN THAT DID NOT WORK I CALLED AGAIN ABOUT A MONTH AGO THEY SAID THAT IT WAS NOT LEDGABLE SO ABOUT TWO WEEKS AGO I ENLARGED THE FRONT AND BACK OF MY LICENSE AND MY NEW WALMART CARD AND EMAILED IT BACK TO WALMART, NOW HERE WE ARE AS OF THIS DAY MY CARD IS STILL LOCKED WHAT IS THE USE OF HAVING A CARD THAT YOU CAN NOT USE. Please I have been more than patient with your company as I possibly could, and I know I have over $*** on my card and for the last * months I have not been able to use my card to deposit or with draw something has to be done now this is not far to me as a Walmart debit card customer. I HAVE BEEN TO * OR * OF YOUR STORES IN PERSON AND THEY ALL SAY NOTHING THEY CAN DO . PLEASE, I AM GETTING TO THE POINT THAT IF I DO NOT RECEIVE MY MONEY IN THE NEXT * DAYS I WILL HAVE TO PURSUE THIS MATTER IN SMALL CLAIMS COURT.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman968416
Aug 8th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 4 customers so far
Similar issue to 2666 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman968416 started working on this issue
Aug 8th, 2018 9:42pm
GetHuman968416 indicated the issue is not fixed yet.
Aug 8th, 2018 9:49pm
GetHuman968416 indicated the issue is not fixed yet.
Aug 12th, 2018 2:07am